The best way to find a comfortable fit is to measure your dog's chest, neck, and back length, then compare those measurements with the size chart on the individual product page. Please check each item's chart before ordering, as sizing may vary between styles.

Not necessarily! Different styles may have different cuts, proportions, and fits. A sweater, jacket, dress, or raincoat may fit your dog differently even when the size label is the same. We recommend checking the measurements and product details for each item.

Consider your dog's measurements and the type of fit you prefer. If you prefer a little more room, the larger size may be a better option, provided it is suitable for the garment's shape. Always refer to the individual size chart rather than relying on your dog's usual size in other clothing.

Pet clothing should feel comfortable without restricting your dog's natural movement. Pay attention to the chest, neck, and leg openings, making sure the garment is not too tight or too loose. Your dog should be able to walk, sit, and move naturally while wearing it.

Materials vary by product. You can find the fabric composition and other material details on the corresponding product page. We recommend reviewing these details before purchasing, especially if your dog has particular fabric preferences.

Care instructions may differ depending on the material and garment. Please follow the washing and care information provided on the product page and garment label. Avoid assuming that every item is machine washable or suitable for the same cleaning method.

We do our best to present product colors and details accurately. However, slight differences may occur due to screen settings, lighting conditions, and normal product variations. Please refer to the product description for the most relevant information.

We currently ship to eligible addresses within the contiguous United States and the following European destinations:

Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, the Netherlands, Norway, Poland, Portugal, Romania, Spain, and Sweden.

We do not currently ship to the United Kingdom, Alaska, Hawaii, U.S. territories, or unsupported locations. Please check our Shipping Policy for complete destination restrictions.

Orders are normally processed within 1–2 business days, Monday through Friday, excluding weekends and company-observed holidays.

After the carrier receives your package, estimated Standard Shipping transit times are:

• United States: 1–5 business days.
• Supported European destinations: 2–5 business days.

Delivery estimates do not include order processing time and may be affected by customs procedures, weather, holidays, or carrier delays.

Yes! We offer Free Standard Shipping on qualifying orders:

• United States: Free Standard Shipping on orders of $59 or more.
• Supported European destinations: Free Standard Shipping on orders of $159 or more.

The thresholds are calculated using the merchandise subtotal after applicable discounts. Orders below the qualifying amount are subject to a $3.00 Standard Shipping charge.

Expedited Shipping is available for $7.99 per order where offered.

Please see our Shipping Policy for full details.

Once your order has been dispatched, we will send a shipping confirmation email containing your tracking information.

You can also use our Order Tracking page to check your shipment status.

Please allow 24–48 hours after carrier handover for the first tracking update to appear. If your tracking information remains unchanged beyond the applicable period, contact us for assistance.

Please contact us as soon as possible if you need to cancel or change an order.

Contacting us within 12 hours of placing your order improves the chance of stopping fulfillment, but cancellation is not guaranteed during this period.

Once the package has been handed to the carrier, cancellation may no longer be possible. In that case, you can review the applicable return options after delivery.

We offer a voluntary 30-day return service for eligible purchases.

You must submit your return request within 30 calendar days, beginning on the day after you or your designated recipient receives the goods.

Items should remain clean, unworn beyond reasonable fitting, unwashed, unaltered, and in their original condition. Original tags and accessories should be included where practical.

Please contact us before sending a return so we can provide the correct instructions and return address.

For customers in eligible European destinations: You may also have a statutory right to withdraw from an online purchase within 14 calendar days of receiving your goods, without giving a reason, subject to applicable legal exceptions. This statutory right is separate from our voluntary 30-day return service and is not restricted by its return conditions.

For ordinary change-of-mind returns, including selecting the wrong size, color, or style, customers are responsible for return postage.

If you receive an incorrect, defective, or transit-damaged product, we cover the necessary return postage and applicable replacement shipping costs.

Please contact us before arranging a return so we can explain the appropriate procedure.

After your returned items arrive, we normally inspect them within 1–2 business days.

Once the refund is approved, we initiate it within another 1–3 business days.

The time it takes for the funds to appear in your account depends on your bank or payment provider and their processing times.

Refunds are issued to the original payment method.

Yes! When you subscribe to our newsletter, you can receive 10% off your first eligible order placed after subscribing.

This offer is available to both new and existing customers. Previous purchases made before subscribing do not affect your eligibility.

It is a one-time benefit and does not automatically apply to future purchases.

The discount applies to eligible merchandise and can be combined with Free Standard Shipping when the discounted merchandise subtotal meets the applicable shipping threshold.

Please refer to our Promotional Terms for complete conditions.

Orders shipped to supported European destinations are dispatched from the United States and may be subject to import charges.

Any import VAT not collected at checkout, customs duties, clearance charges, or carrier import-handling fees assessed separately may be payable by the recipient.

Please check the applicable requirements before placing your order.

Available payment methods are displayed at checkout. Payment is collected when you place your order.

Payments are processed through the applicable payment service providers. We do not store full payment card numbers or security codes.

No. Newsletter subscriptions and optional cookies are entirely separate from making a purchase.

You can place an order without subscribing to promotional emails. Necessary Cookies support essential website functions, while optional cookies for analytics and advertising require your consent.

You can change your cookie preferences at any time through our cookie settings.

We're happy to help with questions about products, sizing, orders, shipping, returns, or refunds.

Please email us at info@pupmiette.com and include your order number if your question concerns an existing purchase. This helps us locate your order and assist you more efficiently.

Our business hours are Monday – Friday, 9:00 AM – 5:00 PM (Central Time); Closed on weekends and U.S. federal holidays..